There might be different reasons why NEEO can't find your Wifi:
- NEEO Supports only 2.4 GHz Networks. Check if your router has activated the 2.4 GHz band.
- Due to security reasons, NEEO does not support WEP encryption. If your Wifi still uses WEP change the encryption type to WPA/WPA2.
If you still having trouble to find your Wifi, please contact our support.