I can't add my Amazon Fire Tv Stick to NEEO!

In this article, we will cover some easy troubleshooting steps so we can get your NEEO to discover your Amazon Fire Tv.

  1. Try using different HDMI cables to connect to your NEEO Brain and Tv or AVR
  2. Plug the HDMI cable from your AVR to your Tv or vice versa
  3. After swapping HDMI cables, reboot the NEEO Brain and try adding once more

If you are still unable to add your Amazon Fire Tv Stick to your NEEO, please be sure to call our support team or email us directly.

Hours of Operation

Monday - Friday 9 am to 5 pm Pacific Standard Time (PST)

1-844-669-6336 

support@neeo.com

Submit a request

Have more questions? Submit a request

Didn't find what you're looking for?
Get in touch with us

We're available 5 days a week.
Monday-Friday: 9am-5pm (PST)